Our Global Services
Agent Network Development
- Agent Recruitment and Onboarding
- Agent Training and Support
- Agent Performance Management
- Expansion of Agent Network
- Agent Engagement and Retention
Digital Marketing & Lead Development
- Website Traffic and Engagement
- Conversion Rates
- Social Media Engagement
- Content Marketing
- Brand Awareness
Sales & Contact Centre
- Sales Target Achievement
- Customer Satisfaction and Retention
- Team Performance and Development
- Process Improvement and Efficiency
Application Processing & VISA Support
- Accuracy and Compliance
- Customer Satisfaction
- Documentation and Record Keeping
- Stakeholder Communication
- Adherence to Legal and Regulatory Changes
Branding & Merchandising
- Brand Awareness
- Product Merchandising
- Marketing Collateral Development
- Brand Equity Management
- Brand Compliance
Infrastructure Project Planning, Development & Operational Management
- Strategic Planning and Feasibility Assessment
- Project Development and Design Management
- Budgeting and Cost Management
- Stakeholder Engagement and Relationship Management
- Quality Assurance and Compliance
Finance, Legal & Compliance
- Budget Planning and Control
- Financial Reporting and Analysis
- Cash Flow Management
- Cost Optimisation
- Financial Compliance and Risk Management
HR & Talent Acquisition
- Recruitment and Staffing
- Employee Training
- Performance Management
- Compensation and Benefits
- HR Policies and Compliance
Travel: Supply Chain & Fulfilment
- Timely Procurement and Inventory Management
- Streamlined Logistics Operations
- Quality Assurance and Compliance
- Cost Optimization
- Vendor Management
IT Infrastructure Planning & Implementation
- IT Infrastructure Management
- User Support and Helpdesk
- Recruitment Metrics and Reporting
- Onboarding Support
- Recruitment Strategy
CRM & IT Support
- Customer Data Management
- CRM Process Improvement
- Infrastructure Maintenance
- User Training and Support
- System Upgrades and Implementations
Software Capability Planning & Development
- Strategic Planning
- Resource Management
- Technology Assessment
- Risk Management
- Quality Assurance
Technology Adoption & Innovation
- Technology Integration
- Innovation Management
- Research and Development
- Partnerships and Collaborations
- Risk Management